Terms & Conditions

Terms & Conditions of Hire

These terms and conditions form an integral part of your hire contract with Roof Box Hire Scotland, hereinafter referred to as the “Company”. The Company address is 25 Byretown Grove, Lanark, ML11 9NY.


The “Hirer” is the person whose name & address appears at the top of the hire contract of which these terms and conditions form a part. The Hirer must be at least 18 years old. The Hirer accepts full legal liability for all the equipment listed on the hire contract(s) irrespective of whether the equipment is for the Hirer’s personal use, or that of another member of his/her party, booking under the same contract booking number.

“Equipment” includes roof racks, fittings, cycle carriers, roof boxes and any other item(s) hired by the Hirer from the Company. The hire period is the date from which the equipment is collected/received by the Hirer from the Company or its agents, until the date that the Hirer is due to return the Equipment. Both these dates are clearly stated on the hire contract.

Conditions of Hire

1. Identification

The Hirer must provide a satisfactory form of identification when collecting their Equipment, eg. passport, driving licence. The Company reserves the right not to hand over any Equipment if the Hirer cannot properly identify himself/ herself. In these circumstances no refund will be given.

2. Liability

2.1  The Hirer accepts full personal liability for the equipment from the time the Hirer receives it from a member of the Company’s staff or agents, until it is returned to the Company at the end of the hire period.

2.2  The Hirer shall not remove labels from and interfere with the equipment, their working mechanisms or any part of them and shall take reasonable care of the Equipment whilst on hire.

2.3  The Hirer will take adequate and proper measures to protect the Equipment from theft, damage and or risks such as adverse weather.

3. Replacement Costs

The Company reserves the right to charge the Hirer the full replacement cost of such equipment in the event that it becomes damaged, lost or stolen during the period of hire, or until it has been returned to the Company.
Replacement costs are as follows:

Roof Boxes – 360-380 litre £400, 450-470 litre £500, 580 litre £600
Roof racks and cycle carriers – £150
Lost keys – £20
Broken key in box/rack – £100

4. Collecting Equipment

The Hirer or his/her agent will sign a receipt for the Equipment on collection. By signing, the Hirer or his/her agent acknowledges that they have inspected the equipment and confirms that it is the Equipment ordered and that it is in satisfactory working order and condition.

5. Amendments

The Company will not accept any changes within 14 days of your agreed collection date. All amendments must be in writing and sent by post or emailed to the Company.

5.1 Hirer changing car details.

This amendment will incur a £10 admin fee and £30 surcharge in the event of needing to source the Equipment specific to the car.

5.2 Hirer changing the hire dates.

This amendment will incur £10 admin fee and is subject to availability.

6. Cancellations 

if the booking was made by telephone, email or the internet, then the Hirer may cancel the contract up to 14 days after the contract was made and will receive a full refund of monies paid, provided that the cancellation is in writing and sent by post or emailed to the Company.

6.1 No refund will be issued for cancellations made 14 days before the hire period commences.

6.2 The Company reserves the right to refuse to hire Equipment to any customer with whom it does not wish to enter into a contractual relationship. The Company reserves the right to cancel a contract at any time and without notice, whereupon it will refund to the Hirer any monies paid. Following such a refund, no further liability will exist between the Hirer and the Company.

7. Product Alternatives

It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous Hirer. In this event, the Company will use every endeavour to provide the Hirer with Equipment of at least the same quality and value as that ordered by the Hirer. In the event that the Company cannot provide an alternative, then full refund will be offered with no further liability accepted.

8. Returning Equipment

LateWhere the Hirer does not return the equipment at the end of the hire period, the Company reserves the right to charge the Hirer at the full 9 days hire rate, unless an arrangement has been made prior. If the Equipment hasn’t been returned within 48 hours with no prior arrangement made, the Company reserves the right to charge full replacement cost of all Equipment and all legal expenses incurred.

9.Security Deposit

The Company will charge the Hirer a security deposit of £50, which will have to be paid at the time of booking. This will be refunded in full on the satisfactory return of the equipment.

10. Fitting Equipment

10.1  It is the Hirers responsibility to ensure that the hire equipment is correctly fitted to the appropriate vehicle and remains properly fitted during the period of hire. Where members of the Company’s staff or agents assist the Hirer with fitting such equipment to a vehicle, this will be entirely at the Hirer’s risk and the Company accepts no liability for any damage caused either to the vehicle or third parties as a result of fitting such equipment.

10.2  In the event the roof box, roof rack or other hire equipment becomes detached from the roof, the Hirer accepts full responsibility for damage caused by the hire Equipment to the vehicle, equipment, any other vehicle, property and persons.

11. Save as provided in these conditions and to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company will not be liable for any loss, damage or injury caused, directly or indirectly by the equipment or its use. Your statutory rights are not affected.

    • Hire Start Date

      Hire End Date

      • Hire Start Date (pick up)

        Hire End Date (drop off)

        Roof Bars Required?

        Box Size Required